Terms of Service
Last updated: 18 April 2026
1. Who we are
Munchly provides software and a marketplace that helps buyers discover orders from independent sellers ("Sellers") who offer home-prepared food for pickup. Munchly does not prepare food and is not a party to the sale of food between you and a Seller except as needed to operate payments and the platform.
2. The marketplace model
When you place an order, you contract with the Seller for the goods described in the listing. Munchly facilitates discovery, checkout, messaging features where available, and may route payments through third-party payment providers (such as Stripe). Sellers are independent businesses or individuals and are responsible for their listings, food safety communications, allergens, and compliance with applicable Singapore laws.
3. Accounts and eligibility
You must provide accurate registration information. You may not misuse the service, interfere with other users, attempt to access non-public systems, or use Munchly for unlawful goods or services. Munchly may suspend or terminate accounts that violate these terms or create risk for users or the platform.
4. Payments
Payments are processed by regulated payment partners (for example, Stripe). You agree to their terms where presented at checkout. Additional local payment methods may be offered; where they are, the checkout flow will describe how payment is confirmed.
5. Pickup and preorders
Unless a listing states otherwise, fulfilment is by self-pickup at arrangements shown in the order or listing. Preorders require you to select an offered pickup window where the product flow provides one.
6. Reviews and content
Reviews may only be available after a verified purchase. You grant Munchly a licence to host and display content you submit (such as reviews and profile information) as needed to operate the service. See the Community & content policy for unacceptable content.
7. Disclaimers
The service is provided on an "as is" basis to the maximum extent permitted by law. Munchly does not warrant uninterrupted or error-free operation. Food-related risks are inherent in purchasing from independent Sellers; you are responsible for checking allergens and suitability before consumption.
8. Limitation of liability
To the extent permitted by Singapore law, Munchly's aggregate liability arising out of these terms or the service shall be limited as set out in counsel-approved terms. Some jurisdictions do not allow certain limitations; those limits apply only to the extent permitted.
9. Governing law and disputes
Draft placeholder: governing law and dispute resolution for Singapore-based users shall be specified by counsel (for example, courts of the Republic of Singapore or arbitration rules).
10. Changes
Munchly may update these terms. Material changes should be communicated as counsel advises (for example, in-app notice or email). Continued use after the effective date may constitute acceptance.